tracebook
⌖ tracebook maintenance · for factories

Your best tech retires. Their fixes don’t.

Operators report problems from the machine. Maintenance investigates with AI over every manual for every machine you own — and over every fix your own team ever wrote down.

A problem’s whole life, in one loop

1 · report

Operator reports a problem

The operator scans the QR label on the machine, types one line, snaps the fault screen. Ticket filed, machine attached, photo included — thirty seconds, no training.

2 · investigate

The tech asks the AI

One click on the ticket opens an AI session that already knows the report — and what the photo shows. Answers cite the exact manual pages and past cases for that machine’s configuration.

3 · compound

The fix teaches the system

Resolving the ticket writes a knowledge-base case the AI retrieves next time. Tribal knowledge survives turnover, retirement, and the night shift.

Walk the loop yourself

Two portals, one demo plant. File a problem as the operator, then switch hats and investigate it with AI as the tech.

This is a real running instance — a seeded demo plant with three machines (CNC Mill 3, Lathe 2, Press Brake 1). No sign-in needed: tap a person on the welcome screen and you're on the floor.

Shared demo plant — anything you file is visible to other visitors and cleared periodically.